What Is Driver Doc

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What Is Driver Doc
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Free Driver Updates For Windows 10

Updated: January 04, 2016 9:54:16 AM Type: Potentially Unwanted App Infection Length: Varies Name: Driver Doc Version: 2.25.1086.16624 Publisher: Solvusoft Corporation Risk Impact: Low Systems Affected: Windows. PUA.Driverdoc is a potentially unwanted application that displays misleading information about the computer's performance.
Remember, it is important to have the correct driver for your specific model of hardware, so it's recommended that you search based on the manufacturer and model number for each device. Automating Driver Updates. Using a driver update tool such as DriverDoc is.
Take the frustration out of updating drivers! DriverDoc software is designed to quickly locate the latest drivers specific to your PC through its access to an extensive database of 16,000,000+ drivers.

FAQ

DriverDoc is advertised as a Microsoft Windows driver updater tool that solves and prevents driver-related system crashes, freezes, and errors. The publisher claims that the program can fix hardware that’s not working and keep your PC or laptop computer running at peak performance. What is DriverDoc.exe? DriverDoc.exe is known as DriverDoc, it also has the following name or Installer or Sistema operativo Microsoft® Windows® and it is developed by Driver-Soft Inc., it is also developed by Application Solvusoft Corporation Microsoft Corporation. Google Drive is a free way to keep your files backed up and easy to reach from any phone, tablet, or computer. Start with 15GB of Google storage – free. Could be a problem with device drivers, hardware or software. This problem can be solved by uninstalling new software, updating device drivers and making minor configuration changes.

Why Do I Need To Update My Drivers?

DriverDoc always recommends viewing the ReadMe before installing any driver for specific installation instructions or known issues. Readme can be found on the Driver Information window in the Driver Information tab as a link (when available) under Driver Update, alternatively it may also be found in the compressed driver installation file or driver installation directory.

If your device drivers are working fine, why upgrade to the latest driver? Examine the Readme file as mentioned above to see whether there is a compelling reason to upgrade.

A few reasons why you might want to update your drivers:

You like to keep your system up to date with the latest software and updates.
You have a device that is not recognized or working properly.
You have a new game that does not work properly.
You have a device that is not working up to its full potential, or is missing features.
You have just upgraded to a new operating system.
Using one device causes another not to work properly.
A new of piece of hardware came out and you were one of the first to own it.

What Is A Driver?

A device driver is a software program that manages communication between your computer and a hardware device. Devices like keyboards, mice, disk drives, and printers all use a software driver to interact with the operating system and other software applications.

When you buy an operating system like Microsoft Windows XP, many device drivers are built into the operating system. However, if you buy a new type of device that the operating system did not anticipate, you'll have to install a new device driver. A device driver essentially converts the more general input/output instructions of the operating system to messages that the device can understand. Learn more here [Wikipedia].

What Is DriverDoc SystemIntelligence™ And Auto Select IQ?

The first time you launch DriverDoc or when you select Auto Select in either the Tools or Welcome screens, a request is made to our server to identify your machine using a proprietary machine intelligence algorithm. The machine intelligence data is used during a Driver Scan to provide you the most accurate drivers for your computer.

The Auto Select IQ progress bar is a graphical representation of how well DriverDoc was able to identify your computer using machine intelligence. If you notice that only the Machine Brand or Product Line boxes are selected automatically by the Auto Select button, please select the remaining fields manually.

If your computer is custom built please select Use DriverDoc Universal Match Intelligence.

NOTE: It is always better to select all three Machine Brand, Product Line and Product Model fields to provide DriverDoc with as much information as possible about your computer for the most accurate driver recommendations.

Users with a branded computer such as a Dell™, HP™, Compaq™ or any other brand that do not find your computer listed, please use Ask DriverDoc support staff a question and send us your machine information.

How Do I Contact DriverDoc Support? (Getting Additional Support)

You can easily get support for DriverDoc by clicking the down arrow next to Help. Registered users may ask questions about a specific device by clicking the Help icon on the Scan Result screen.

To ensure a speedy resolution, please provide us with as much information as possible about the issue you are experiencing.

All questions will be answered within 24 hours; many times questions will be answered sooner.

Ask a question

Open DriverDoc. (Click Start, click Programs, expand DriverDoc and then click DriverDoc.)
Click the down arrow next to Help.
Click Ask DriversHQ support staff a question.
Enter your question.
Click Send.

Ask a question (Device specific)

Run a Driver Scan.
Click the Ask a question icon next to the driver you have an issue with.
Enter your question.
Click Send.

Why Is My Driver Showing Out Of Date After I Installed The Recommended Driver? (Choosing Driver Install Options)

The default behavior of DriverDoc is to automatically detect a successful driver installation; however, there may be times when you want to inform DriverDoc that your driver installed successfully.

How it works

When you inform DriverDoc that your driver updated successfully by selecting Yes on the Installation Options window, your driver will report as up to date on the Scan Result screen and also on all subsequent Scans/Rescans until we publish a new driver update in our database for your device. If you leave Detect it for me selected, DriverDoc will attempt to detect the successful driver installation automatically after you perform a ReScan. You can toggle between these values for any driver at any time simply by selecting the Installation Options Icon.

Notes:

If the Installation Options window is not displayed after a driver installation program exits, give it a few seconds as sometimes these applications are 'cleaning up' the file system after the installation and will not report back to DriverDoc until this process has finished.
The Installation Options window is displayed automatically for executable files (.EXE) only, if you are dealing with a compressed driver (.ZIP, .RAR) use the Installation Options icon on the Scan Result screen after your driver installation completes.

Installation Options - Successful (Driver Installation)

Run a Driver Scan.
Install a Driver.
After the installation exits the Installation Options window is displayed.
If the driver installation completed successfully and your device is now working properly click Yes.
Click OK.
Your driver will report as up to date.

Installation Options - Successful (Scan Result)

Run a Driver Scan.
Click the Installation Options icon.
If the driver installation completed successfully and your device is now working properly click Yes.
Click OK.
Your driver will report as up to date.

Why Do I Need To Enter My Computer Manufacturer Information? (System Information)

DriverDoc is an industry first in providing manufacturer specific drivers for your computer. For example, if you own a Dell™ computer DriverDoc will recommend drivers specifically for your Dell™ computer.

Many of our Drivers in our newly revised database are specifically for a particular brand of computer. We still maintain all universal drivers as we always have, all of the manufacturer specific drivers are in addition to our vast collection of universal drivers.

If you own a Dell™, HP™, Compaq™ or other branded computer it is important that you select your Machine Brand, Product Line and Product Model in DriverDoc. For example, if you own a Dell™ XPS Dimension 9150, you will select Dell as the Machine Brand, XPS Dimension as the Product Line and 400/9150 as the Product Model. Alternatively you may use Auto Select.

Selecting the correct Machine Brand, Product Line and Product Model of your computer insures that DriverDoc will always recommend the correct driver for your computer. You will know DriverDoc has found a manufacturer match by a special download icon in the Scan Result screen.

Users that have a custom built computer please select Use DriverDoc Universal Match Intelligence By selecting this you are informing DriverDoc to only look for universal drivers and ignore all manufacturer specific drivers.

Users with a branded computer such as a Dell™, HP™, Compaq™ or any other brand that do not find your computer listed, please use Ask DriverDoc Support Team and send us your machine information.

Change system information (Branded computer)

Open DriverDoc. (Click Start, click Programs, expand DriverDoc and then click DriverDoc.)
Click Tools.
Click Change.
Select Machine Brand.
Select Product Line.
Select Product Model.
Click Save.
Rerun a Driver Sand.

Change system information (Custom built computer)

What Is Driver Doc

Open DriverDoc. (Click Start, click Programs, expand DriverDoc and then click DriverDoc.)
Click Tools.
Click Use Driver Detecitve Universal Match Intelligence.
Click Save.
Rerun a Driver Scan.

How Do I View The 'Read Me' File For A Driver? (Viewing Driver Detail Information)

The Driver Information window provides you with everything you need to know about your device. You can easily view information about your current driver, driver update (if available), device information as well as the ability to download alternative drivers.

DriverDoc uses the best scanning technology on the planet, however there are cases where manufacturers use the same identifiers for many of their products. In these cases you will need to utilize the alternative driver tab and manually find the correct driver for your device.

Driver Information provides the following key features:

Current driver information.
Driver update information.
Device information.
Alternative Driver information.
View Readme files online.
Identify Chipset drivers.

View Driver Information (New Scan)

Run a Driver Scan.
Click the description of a device.

View Driver Information (History)

Click History.
Click the information icon.

How Do I Download An Alternative Driver? (Downloading Drivers)

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Downloading drivers with DriverDoc has never been easier. Downloaded drivers are automatically saved in your driver download directory which may be changed in Tools. All downloaded drivers are accessing from History.

DriverDoc always recommends viewing the ReadMe before installing any driver for specific installation instructions or known issues.Readme can be found on the Driver Information window in the Driver Information tab as a link (when available) under Driver Update, alternatively it may also be found in the compressed driver installation file or driver installation directory.

NOTE: Installing an alternative driver for a device may result in the device still showing as out of date on a subsequent scan.

Download a recommended driver

Run a Driver Scan.
Click the download driver icon for the driver you want to download.

Download an alternative driver (Existing Scan)

Click Tools.
Check Show alternative device drivers within the Driver Information screen.
Click Save.
Click Last Scan.
Click the description of a device.
Click the Alternative Drivers tab.
Click the download icon for the driver you want to download.

Download an alternative driver (New Scan)

Open DriverDoc. (Click Start, click Programs, expand DriverDoc and then click DriverDoc.)
Click Tools.
Check Show alternative device drivers within the Driver Information screen.
Click Save.
Click Home.
Click Scan Now.
Click the description of a device.
Click the Alternative Drivers tab.
Click the download icon for the driver you want to download.

Download an alternative driver (History)

Click Tools.
Check Show alternative device drivers within the Driver Information screen.
Click Save.
Click History.
Click the Information icon at the beginning of the row for the driver you want to view alternative downloads for.
Click the Alternative Drivers tab.
Click the download icon for the driver you want to download.

What Is A .RAR And How Do I Use It? (Installing Drivers)

Downloaded drivers will either be self-installing, self-extracting or in a compressed format (.zip, .rar, or another format). For compressed files, DriverDoc will attempt to automatically open the file with your computers default compression utility. If you do not have a compression utility associated with the file, you will be displayed an Open With window, when you see the Open With window you know that you need to download a compression utility to uncompress the file.

NOTE: Some drivers require a machine restart. driverdoc.us recommends installing one driver at a time and restarting your computer after each driver install.

The following companies have free/trial downloads for uncompression software:

.zip - WinZip [WinZip]
.rar - WinRAR [RARLAB]

Installing a Driver (New Scan)

Download a driver.
Click Open after the download completes.

Installing a Driver (History)

Open DriverDoc. (Click Start, click Programs, expand DriverDoc and then click DriverDoc.)
Click History.
Click the driver in the grid you want to install.
Click Open.

Where Are My Drivers Saved After Downloading? (Download History)

Download History is accessible by simply clicking History. All downloaded drivers are automatically saved in download History. At the beginning of each driver row you will notice an information icon, click this icon to open up the Driver Information window for the selected driver.

Download History provides the following key features:

View Driver Information.
Download alternative drivers.
Installing drivers.
Backup drivers.
Go directly to your download folder (link at the top of the screen).
Sort the grid by any column you like by clicking the column header.
Delete a driver installation file.

Backing up drivers

Select drivers to be backed up by checking the box in a driver row. NOTE: You may also select All or None by selecting the applicable link at the top of the screen, at least one driver must be selected to continue.
Click Backup Selected to launch the Driver Backup Wizard.

What is a Chipset Driver?

NOTE: DriverDoc may report your chipset driver as being out of date even after a chipset driver install. This is due to the fact that chipset drivers do not install any software drivers, users should install chipset drivers immediately after a fresh install of an operating system (reload scenario).

NOTE: For Intel chipset drivers follow the following steps to insure DriverDoc will report the driver as up to date:

Close down the download window after the download completes successfully.
Click History.
Click the Drivers downloaded to link.
In Windows Explorer highlight the Address and copy to your clipboard (Ctrl-c).
Click the Windows Start button.
Type in the following command without the quotes: 'cmd /k cd paste the Address from above here (Ctrl-v)' and hit Enter. (Example: cmd /k cd C:Documents and SettingsAll UsersApplication DataPC Drivers HeadquartersDriverDocDownloads)
Type in the file name of the Intel chipset driver you wish to install followed by '-A -OVERALL' in uppercase and hit Enter. (Example: infinst_autol.exe -A -OVERALL)
The Intel chipset driver will now install correctly.

Additional Information:

A chipset software installation utility only informs the operating system how to identify components; it does not install any drivers for your system. If DriverDoc detects the device as not having a driver you will need to install a chipset utility.

If a chipset software installation utility is required for your system, it should be installed immediately after installing your operating system and any operating system service packs, but before installing any other device drivers.

A chipset software installation utility informs the operating system how to properly configure the chipset for specific functionality, such as AGP, USB, Core PCI and ISA PnP services. In order to be able to install any chipset-related drivers (e.g. graphics, IDE, etc.), your operating system must first be able to recognize your chipset.

Once a chipset software installation utility has been installed, all of your remaining chipset-related device drivers should install correctly.

For more information on chipset software installation utilities please visit these websites:

http://www.intel.com/support/chipsets/inf/index.htm [Intel]
http://www.viaarena.com/default.aspx?PageID=3&FCat=8 [VIA]

What is an 'Unplugged' Device?

An 'Unplugged' device is any type of plug and play [Wikipedia] device that is currently not attached to your computer. Devices like cameras, MP3 players, and USB drives that are unplugged will show up in 'Unplugged Devices' in the Scan Result screen.

Registered users may turn off this feature in Tools.

You may notice old hardware that has been replaced in your system in 'Unplugged Devices'. To fix this problem you will need to install a registry cleaner.

Why Do I Keep Getting A Communications Error? (Common Errors)

Communication Errors

Proxy Server Errors
Users using a proxy server to connect to the Internet should configure the proxy server in Tools.
400 Bad Request - Users experiencing this error may have one or more of the following programs installed:
- VCOM Professional Suite
- Norton Firewall
Upgrading to the latest versions of these products will most likely alleviate the problem. As a last resort you can try to completely uninstall one of the above programs.
Explanation
These applications are inserting additional information into the data packet that is sent to our servers causing our servers to deny the request and issue a 400 Bad Request error. You should contact Norton or VCOM if you cannot remedy this situation by upgrading to the latest version of their software.
Other Communication Errors - Generally, communication errors are either caused by a bad internet connection or other firewall applications that are configured incorrectly. If you continue to experience communication errors or DriverDoc appears to 'hang' while you are performing a driver scan, double check your firewall software settings to make sure DriverDoc is granted access to communicate with the Internet over port 80 and port 443.

Font Errors

DriverDoc uses Arial and Microsoft Sans Serif fonts which are native to the Windows Operating System. If you are experiencing errors dealing with these fonts, please visit http://support.microsoft.com/kb/314960. This article will give you instructions for repairing your standard Windows fonts.

As always we are here for you, contact us anytime at: support (at) driverdoc.us

How Do I Uninstall DriverDoc?

You can uninstall DriverDoc from your computer if you no longer use it or if you want to free up space on your hard disk. You can use Programs and Features to uninstall programs or to change the program's configuration by adding or removing certain options.

Open Programs and Features by clicking the
Start button, clicking Control Panel, clicking Programs, and then clicking Programs and Features.
Select 'DriverDoc' in the program list, and then click Uninstall. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

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It is challenging to give a single precise definition for the term driver. In the most fundamental sense, a driver is a software component that lets the operating system and a device communicate with each other. For example, suppose an application needs to read some data from a device. The application calls a function implemented by the operating system, and the operating system calls a function implemented by the driver. The driver, which was written by the same company that designed and manufactured the device, knows how to communicate with the device hardware to get the data. After the driver gets the data from the device, it returns the data to the operating system, which returns it to the application.

Expanding the definition

Our explanation so far is oversimplified in several ways:

Not all drivers have to be written by the company that designed the device. In many cases, a device is designed according to a published hardware standard. This means that the driver can be written by Microsoft, and the device designer does not have to provide a driver.
Not all drivers communicate directly with a device. For a given I/O request (like reading data from a device), there are often several drivers, layered in a stack, that participate in the request. The conventional way to visualize the stack is with the first participant at the top and the last participant at the bottom, as shown in this diagram. Some of the drivers in the stack might participate by transforming the request from one format to another. These drivers do not communicate directly with the device; they just manipulate the request and pass the request along to drivers that are lower in the stack.
The one driver in the stack that communicates directly with the device is called the function driver; the drivers that perform auxiliary processing are called filter drivers.
Some filter drivers observe and record information about I/O requests but do not actively participate in them. For example, certain filter drivers act as verifiers to make sure the other drivers in the stack are handling the I/O request correctly.

We could expand our definition of driver by saying that a driver is any software component that observes or participates in the communication between the operating system and a device.

Software drivers

What Is Driver Doctor

Our expanded definition is reasonably accurate but is still incomplete because some drivers are not associated with any hardware device at all. For example, suppose you need to write a tool that has access to core operating system data structures, which can be accessed only by code running in kernel mode. You can do that by splitting the tool into two components. The first component runs in user mode and presents the user interface. The second component runs in kernel mode and has access to the core operating system data. The component that runs in user mode is called an application, and the component that runs in kernel mode is called a software driver. A software driver is not associated with a hardware device. For more information about processor modes, see User Mode and Kernel Mode.

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This diagram illustrates a user-mode application communicating with a kernel-mode software driver.

Additional notes

Software drivers always run in kernel mode. The main reason for writing a software driver is to gain access to protected data that is available only in kernel mode. But device drivers do not always need access to kernel-mode data and resources. So some device drivers run in user mode.

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There is a category of driver we have not mentioned yet, the bus driver. To understand bus drivers, you need to understand device nodes and the device tree. For information about device trees, device nodes, and bus drivers, see Device Nodes and Device Stacks.

Our explanation so far over simplifies the definition of function driver. We said that the function driver for a device is the one driver in the stack that communicates directly with the device. This is true for a device that connects directly to the Peripheral Component Interconnect (PCI) bus. The function driver for a PCI device obtains addresses that are mapped to port and memory resources on the device. The function driver communicates directly with the device by writing to those addresses. However in many cases, a device does not connect directly to the PCI bus. Instead the device connects to a host bus adapter that is connected to the PCI bus. For example, a USB toaster connects to a host bus adapter (called a USB host controller), which is connected to the PCI bus. The USB toaster has a function driver, and the USB host controller also has a function driver. The function driver for the toaster communicates indirectly with the toaster by sending a request to the function driver for the USB host controller. The function driver for the USB host controller then communicates directly with the USB host controller hardware, which communicates with the toaster.